FAQ chalets

We produce our pop up products in manner they could be lifted by pallet lift, fork lift or sometimes by crane.

We produce all products in Lithuania, EU. We buy materials from local suppliers or producers. Most materials we use are made in Europe. 

It depends on where from the client is. We have EU VAT number, so the clients with EU VAT number from EU will NOT have to pay VAT to us. Client without VAT number from EU will have to pay VAT for us. Clients from outside EU will NOT have to pay VAT for us. 

Almost all our products from Chalet category are easy recyclable. They mostly are made from simple materials: wood, steel, aluminum, plywood, so can be easy recyclable. BUT before to give the products to recycle we ask you to consider about product renovation. Please contact us for renovation tasks.

Broken parts can be fixed by using similar materials as it was produced from or the parts can be changed. If you have broken parts, we can produce them and send to you. As well we will provide some instruction how to change broken parts. 

We give 12 month guarantee for our products from production faults. The guarantee does not cover tear and wear, accidents or vandalism. 

There are no minimal order quantity for most products. Just we keep right to produce longer the product for low quantity orders and we keep right to ask higher price for single product orders.